• baines@piefed.social
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    5 days ago

    it’s because most errors are software state issues and those kinda people never ever power cycle regardless of what they claim

    source: 7 years of phone tech support

    • osanna@lemmy.vg
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      5 days ago

      I did IT for 10 years. fuck.

      “Have you tried restarting?”

      “yes”

      Uptime: fucking millennia.

    • Taleya@aussie.zone
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      3 days ago

      That’s because they think logging off or turning the monitor off/on is the same as restarting, or, in the case of laptops / rackmount KVMs closing the lid and reopening