jrgd@lemm.eetoTechnology@beehaw.org•Apple reforms App Store rules to allow third-party payment methods in the U.S. but will still charge a commission fee
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6 months agoThere are not many Android phones that actually let you flex the open source benefits of AOSP. Android as it is packaged on many devices is not open source, and nor are the devices willing to fully let you install what you want. Ironically some of the only choices you have with the highest degree of freedom are from google.
The desired alternative is not Matrix simply because privacy-conscious, open-source ecosystem vs. proprietary solution is not the goal. Matrix would still generally be terrible for support. What people want is publicly searchable content that is ideally indexed like a wiki. Many will happily settle for issue boards or even forums though. Discord has pathetic search capabilities in comparison to any search engine and has no way to properly and publicly backup information that is posted to the platform. With a website of any kind, one could clone the site for mirroring or simply get a web archive service to crawl relevant sections.