To clarify it doesn’t get disconnected. It just periodically doesn’t recognize that a storage device got plugged in or, alternatively, that there was one plugged in at the time that the laptop was powered on.

But no, I haven’t contacted them about it yet. I need to first check if there’s any dmesg/journalctl events happening that might be worth following up on before contacting support. Primarily because I don’t recall having any issues like that when I had Windows installed so I’m not convinced yet that it is a hardware fault.

If you’re comfortable soldering I believe they do offer a free CMOS battery substitution module to help with what you’re describing: https://guides.frame.work/Guide/RTC+Battery+Substitution+on+11th+Gen+Intel®+Core™/203

11th gen Intel Framework 13 and using Pop_OS. I have many USB related annoyances. For example, when I’m using their USB-A expansion cards that they state support USB 3.2 Gen 2 I am unable to get more than 30MB/s. If I use the same device but through a USB-A to USB-C adapter and a USB-C expansion card I see 500-800MB/s.

I also have some weird issue where USB devices sometimes just don’t show up when plugged in, or if I boot with them plugged in. Re-inserting the device usually fixes it. I was assuming it might have been a hardware problem at first, but it happens on every port regardless of what device it is regardless of if it’s through a USB-A or USB-C card. Not sure what’s going on or how to really go about debugging issues like this.