“In order to provide a higher-than-average, dependable wage, we shifted to a no-tipping model and doubled the hourly rate to more than $30/hr for our service staff. This shift also benefits our guests, who can enjoy Casa Bonita without incurring unexpected costs,” management said.
That seems like a decent wage but I’d but curious to hear what service staff think about it.
In the local news here, they said that only 2 of the 93 affected staff members were against the idea. During the soft opening people were skipping tipping or tipping poorly.
Understandable. If I paid in advance, and then served myself “cafeteria style”, I wouldn’t have felt as obligated to tip, either. I’m glad that management recognized this issue and came up with a solution that’s fair for everyone.
Matt and Trey just bought Casa Bonita, so it better come with health and retirement packages too. Least they can do when lessor known restaurateurs have done that.
I’m going to be pedantic: lessor?
Probably it’s less on average, but a more dependable income.